Testimonials   These testimonials include letters written about products that are not handrail or railings.

March 8, 2004     Deborah Downing of Fitchburg, Massachusetts writhes: Hey Vicki, Just to let you know I received my order and I am extremely happy and cannot wait to put it in my bathroom!  Thank you so much for being prompt, your product is great! Thanks again..........Deborah Downing January 5, 2004    Dr. Ken Franklin of Vicks burg, Michigan writes: Well, Vicki, Terri was absolutely overjoyed at the sign.  It is proudly installed by our front entrance.  You can see a picture at homepage.mac.com/drkenfp under the "our home" pictures.  Thank you once again!  I tell all my friends about you! God bless,   Ken Franklin December 12, 2003    Mark Cherchio of Camillus, New York writes: You have no idea how helpful you have been in this whole process.  Thank-you Vicki for all your help and to those who worded on making the brackets for me.  Please forward to me the tracking number for UPS so that I can see when to expect delivery!! Have a great holiday season!!!  I will definitely recommend your company to everyone I know! Sincerely, Mark Cherchio We made custom curtain hangers for Mr. Cherchio, following his design and measurements.  These brackets can be seen in the curtain hardware section of our sister website.  May 18, 2003   Steve Davison writes: Vicki, Got the brackets on Sat. and they have been installed again..........they are PERFECT!!!!!!!!  Thanks for correcting the problem and reimbursing the postage for us.  It's been a pleasure doing business with you!!  We will be in touch in the future when we are ready to order more products. the Davisons The Davisons bought custom arrow curtain rods from us in the heavy 3/4" round rod.  We neglected to double check how the rods fit the brackets and so the rods would not sit as snugly as they should have.  We paid to have the brackets mailed back to us and fixed them. March 17, 2003    Elizabeth Kallus of LaGrange, Texas writes: Howdy from Texas! I received the shipment today in perfect condition.  Thanks for packaging the shipment so well with the 1/2" bubble wrap and the heavy duty "egg" cartons.  The arrow design standing toilet tissue holder and hand towel holder are great!  Can't wait to put up the 24" towel bar!  The craftsmanship is wonderful and the rust color we chose is also perfect with our decor! Thank-you again! Sincerely,  Elizabeth Kallus When we asked Ms. Kallus if we could use her email on our testimonials page, she sent us the following note: March 18, 2003 Absolutely.  We would be honored.  OF all the items we have purchased from internet sites, yours is the most carefully detailed, the best packaged and the best made with attention to every detail.  Pride in workmanship is clearly important to you as well as customer satisfaction.  It's so nice to know that there are still craftsmen out there who are truly quality oriented.  Thanks again so much. Warm regards. Liz Kallus   Luke Brett Berube, Ph.D March 10, 2003    Carolyn Farlow of Round Rock, Texas writes: Vicki, We got the order this evening, WOW!  We are impressed with the work and will be ordering again....will it be ok to send the $.82 cents when we do order again? Thanks again for doing such nice work! Carolyn Farlow March 6, 2003    Diana Tyler of Park City, Utah writes: Hi Vicky, I've been meaning to drop you a line and let you know how happy I am with the sign that you guys made for me.  I think it looks awesome!  My dad arrives in town tonight and I cannot wait to give it to him.  I will definitely recommend you to anyone I know that needs similar work done. Thank you very much!   Diana Tyler Ms. Tyler ordered the Lucky Miner Saloon sign for her father.   January 16, 2003   Suzanne Roberts of Dallas, Texas writes: Vicki, The sconces arrived this afternoon and I must tell you how pleased I am with them.  The globes you chose are just perfect.  I'll have the electrician out to install the sconces the first of the week and will let you know if there are any difficulties.  I would assume not.  Please feel free to use my name as a "satisfied customer."  To receive a product somewhat sight unseen...the photos do not really do them justice...and to be this pleased is great. Thanks. Suzanne January 15, 2003   Beth Giganti of Stevenson Ranch, California writes: Vicki - I just received my grape leaf towel bar (the shorter version) and it is beautiful, just perfect.  Thank-you so much for having such awesome customer service! Beth Giganti Ms. Giganti originally ordered an 18" grape leaf towel bar but when she received it, it was too long for her available space.  She returned it to us and we made this shorter version for her.  In this case, we twisted lighter weight round rod rather than using the heavier rod that we normally use because with the shorter length, the heavier bar overpowered the leaves.  December 21, 2002   Janice Caselli of Marrietta, Georgia writes: Dear Vicki, I hope that Mark gave you the message that Mark and Karen Krasner have received the sign and it LOOKS WONDERFUL! I called on Friday to say, "THANKS!" and spoke with Mark.  The workmanship is excellent and most important it arrived in time for Christmas!   Also today I received a NICKEL from you.  You could have kept that for the effort it took to get the sign out in time. Thanks again from a VERY SATISFIED CUSTOMER! JANICE CASELLI December 18, 2002   Nancy Hawkins of Chicago, Illinois writes:  Vicki/Mark, I wanted to drop you a note and thank you so much for re-designing the motorcycle hook for me.  I love the way it turned out and am certain it will make a great gift. I really appreciate your patience and wanted you to know how nice it is to work with people who stand behind their work. Have a wonderful holiday! Nancy Hawkins December 17, 2002   Sheila O'Brien of Springfield, Virginia writes: Dear Vicki Thank you for the stocking hangers.  They look beautiful on my fireplace and will definitely hold a full stocking.  I appreciate the quick turnaround and your ability to design such an attractive but functional stocking hanger based on our phone conversation. Sheila O'Brien  December 7, 2002    Kathy Misener of Las Vegas, Nevada writes: Dear Vicki;   I just wanted to take this moment and let you know I received the cactus lamp yesterday.  IT IS PERFECT!!!!!  I love it.  And I am having a hard time letting it go to my friend :).  The needles (which you can't see in the picture) are the cutest!  Again, Thank you and wrought iron solutions for a quality product.  I well be sending out the remaining balance to you today.  Thanks!  Kathy Misener November 7, 2002   Pam Ruggirello of Clarkston, Michigan writes: Dear Vicki! I just wanted to thank you for helping me out by rushing my order.  I received it at 12:00 pm today.  The pieces are beautiful and my husband is on his way home right now to put them up before my parents get here at 3 pm!!  Thank you so much for all your help. A sincerely satisfied customer, Pam Rugglirello  November 6, 2002    Jessica S. of Mount Juliet, Tennessee writes:  Vicki, I just received my order. I am SO delighted. The switch plate covers look even better in person. I must say that I did have some concerns ordering from a company I had never heard of, but this process could not have been easier and more pleasant. And the refund check for the shipping charges? Unheard of these days! Do you add new products to your site? I am looking for a some wall sconces to hold a candle with the Texas star somehow incorporated.  In any case I will check your site often to see if you've added some new stuff.  Thanks again, have a great day. Jessica   A very satisfied customer.    August 19, 2002     Robert Truchon of Finksburg, Maryland, writes: Dear Vicki, I wanted to let you know that the work you did to the saw blade looks fantastic.  After visiting your website and seeing all the other custom work you had done, all I did was specify a moose to which you suggested adding grasses and what I got in return was a masterpiece.  My wife loves it and has hung it prominently on the living room wall of our cabin. The next project I need to have done is a set of fireplace tools.  I notice you had a horse head set and that got me to thinking.  This may be far fetched but do you think it is possible to have a set made with moose heads, antlers and all (I also saw a freestanding moose you have on your sale page), that will still be utilitarian? Thanks for everything.    Robert Truchon Mr. Truchon sent us his own saw blade to be cut and it can be seen on our sister web site.  Our answer to his question about the moose fireplace tools was a resounding "Yes!"  We have also suggested to him a moose antler (made of metal) wood rack. July 19, 2002     Colleen Stayman of Cougar Mountain Cedar Homes in Seeley Lake, MT writes: Hi, I am Colleen Stayman of 'Cougar Mountain Cedar Homes' located in Seeley Lake, MT.  I want to take a moment to say a HUGE thanks.  The towel bars, toilet tissue hangers, and hooks that you made for us in the trees and bears are beautiful!  They arrived on the 9th just like we discussed and whoever did the packing - thanks to you - everything arrived in perfect condition.  You even thought of the drywall fasteners and had them pre-painted - that was great! We have received many compliments on these accessories, as they are located in a 'Cougar Mountain Cedar Home' model that is for sale here on the golf course in Seeley Lake. Thanks again so much, We look forward to using your products again! Colleen Stayman May 31, 2002     Diane Wells of Maryville, Tennessee writes: HI! I received the brackets yesterday, and they are WONDERFUL! Thank you so  very much for working with me, and making them like I wanted. I am just  thrilled. I will surely tell anyone who needs a smith, to check you guys  out. Peace, and much thanks again, Diane Wells Mar. 12, 2002    Susan Frost of Pawhuska, Oklahoma writes: Thank You So Much!   I love the shelf/towel bar, it is just perfect.  Both are going to look great!  I do have one question, what size bulb does the light fixture use?  I couldn't find it anywhere on the instructions or packaging.  Thank you again and I am sure I will be ordering more of your wonderful work. Susan Frost A note from us:  The light fixtures take a maximum of a 60 watt bulb. Dec. 1, 2001   Susan Laun of Lake City, Pennsylvania writes:  Vicki and Mark,     I know I called yesterday, but I just wanted to put this in writing.  The stocking hangers you made to my design arrived yesterday, and they are perfect!  The detail in the cut-outs is wonderful, and overall, they are better than I ever imagined!  You reproduced my sketches with remarkable accuracy and detail.  I'm thrilled!     Thank-you very much!      Susan Laun  Paula Rock of Apache Junction, Arizona writes: Dear Vicki,     I  received the order yesterday, and can't tell you how happy I am with the switchplate and receptacle covers!!!  They have put the finishing touches to my little wild west kitchen.  Thank-you so much.  I will certainly recommend your products to all of my friends who are looking for wrought iron ideas.                                                             Sincerely,                                                             P. Rock, Apache Junction, AZ.   Dawn Morris of Clearville, Pennsylvania writes:  Vicki, I received the Turkey Hose holders and am so pleased with them that I want to order another one.  Can you take care of it?  You probably have all my info on file, do you not?   Thanks, Dawn Morris    Jack Feiden of Wichita, Kansas writes:  New towel bar arrived this afternoon. PERFECT!! Fits like a glove.  Really appreciate your responsiveness to our problem. They set off our newly remodeled bathroom just right. Not bad for people that don't have horses, cattle, etc.;  just a like for the country and the west! We would be happy to say a good word for you if you ever feel it would be helpful. Jack Feiden   Ann Gohorel of Delhi, New York writes: Thank you so much for my beautiful curlicue towel bar and leaf paper towel holder .. they are truly works of art.   I couldn't be happier.      Sara Hendrix of Dallas, Texas and Red River, New Mexico writes: Vicki & Mark: Just wanted to give you some feedback (put this on your testimonials page if you like) regarding the pine tree bathroom accessories you made for me. This was a custom design that turned out absolutely outstanding, and I was happy to see "my" stuff as an "official" offering on your website now! We finally got moved into our Red River vacation home this month and were able to install the towel bars, hooks, etc. in the master bath. (You had made them back in May or June...) They look and work so well that I will be ordering another set of items for the guest bath when I get back to Dallas. We will also be ordering the fireplace tools we should have [ordered] earlier from you.....I am a firm believer in the quality of your products. Have a happy new year!!! Sara Hendrix Richardson TX/Red River NM   Ellyn Berg of Florida writes:   Hi Vicki!!! We just have to tell you and Mark what an outstanding job you all did on our bell, it arrived in perfect condition.  I know it was time consuming to find the larger bell we wanted, but it was so worth it!!  We are extremely happy with the results!  I promise you we will take pictures of it and send them to you, hopefully my husband will get it up this weekend!  Thank you and Mark for everything!! Ellyn Berg     Kimberly Roberts of Dallas, Texas writes:  Hi Vicki-- I just received the horseshoe triple switch cover, star receptacle covers and horseshoe paper towel holder. They are all just beautiful!! The pictures of your products on the website are good but they certainly don't do justice to the actual finished work!! You have really helped me decorate my home just the way I wanted!! Thanks so much! Kimberly Roberts      Mrs. Donna Fisher of Alanson, Michigan writes:  Dear Mrs. Brown,     Thank you so much for sending a catalog - seems the last one got lost in the move!     Your product is wonderful & goes so well with our new log home.  We have had many compliments on our "unusual" towel holders & hooks.     As you can see, I mis-calculated on the number of towel holders & now need more!  Rest assured I'll keep the new catalog handy to order more in the future.     Thanks again for a great product.     Sincerely, Donna Fisher

Mr. Robert R. Roten of San Antonio, Texas writes: Dear Mrs. Brown: My wife and I would like to thank you for the wonderful bar stools that your company designed for our new home.  My wife had her heart set on stainless steel chairs but was having difficulty finding ones that she liked and that we could afford.  Along came [Wrought Iron] Solutions.  You submitted designs for our approval and delivered the finished product in the agreed time frame and the price was very reasonable. The bar stools are fabulous.  Not only is the stainless steel work beautiful but the seats   (finished in our fabric to match the breakfast room} are lovely and the entire stool is so sturdy that I can see many years of hard use in the future.  The seats even swivel - what a bonus! Again, thank you for the unique addition to our home.  It was a pleasure working with your firm and we look forward to sharing your business with our friends when they ask where we found the "one of a kind" stools. Sincerely, Robert R. Roten

Mr. James L. Burroughs of Goldthwaite, Texas writes: Dear Mr. and Mrs. Brown,     I just wanted to let you know the two Quail arrived and they are perfect!  She loves them.  Thank you so very, very much...                                                                        Thanks Again,                                                                     ...Jim Burroughs

John and Patricia Blake of North Fond du Lac, Wisconsin write: Dear Mark and Vicki,     I feel a real need to tell you again how much my husband and I love the fireplace set we bought from you.  It's usefulness and beauty I know we will enjoy for many years to come.  Our vacation in Texas was made all the better for being able to view the wonderful things you make.     I also found that large candle stand a beautiful piece and hope to be able to purchase one to add to our decor when we get to Texas again.  I believe you said you had made one for your mom.  I'm sure she must love it.      Thank-you for all your help.  We will return to see more.                                                     Sincerely,                                                     John and Patricia Blake

Samantha Kobriger of Eyota, Minnesota writes: Vicki,      Just thought I would let you know that my order arrived in perfect condition.  We just got around to putting them up last evening and they are wonderful.  They look even better than I had anticipated.      I was amazed at how fast you were able to fill my custom order.  Your customer service is superb! Samantha

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